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Affant Update
 
April 2007
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Implementing IP Telephony with a Call Center
 
Clear Capital Success Story
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In July 2006, Clear Capital had an outdated PBX phone system. It lacked the physical, functional, and feature-set needs of the company and its rapidly growing call center. Clear Capital’s goals were to add phones to keep up with the company’s growth, to maintain the high performance of their call center, to ensure 24/7 availability of the system, and to improve the number and quality of the call center features. Affant helped move Clear Capital from a COMdial PBX phone system to a high availability IP Telephony solution for its call center.


 
Affant Selects TippingPoint IPS
 
by Leslie VanExcel
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With the now commonplace occurrence of both internet and internal network based attacks there is an increasing importance on network security and more specifically intrusion prevention. Firewalls only prevent unauthorized access to specific computers and services, but what of the common and mission critical services like web and email that are accessible to the general public? Anti-virus can only prevent virus and trojan delivery or execution to computers which have up to date virus signatures, but what of an already infected internal machine being granted access to the network? Both of these strategies are necessary and vital in protecting networks and data, but fail to address the tactic of malicious attacks against allowed services such as reconnaissance attacks, denial of service attacks, application exploits and vulnerabilities.


 

 
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